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Living Room Furniture Delivery |
DFW Furniture Direct will deliver, assemble, and set up all merchandise for *free within Collin, Dallas, Denton, Rockwall, & Tarrant counties. We also offer free delivery and setup to all other Texas cities on any order over $1000. Our delivery policy is as follows:
- DFW Furniture Direct delivers between the hours of 10:30 a.m. and 6:30 p.m.
- We do not do any scheduled time stops.
- We let the customer choose any available delivery date, but someone 18+ must be available during our delivery hours to receive the merchandise.
- We deliver 5 days a week. We DO NOT deliver on Tuesday or Wednesday.
- Our delivery team will require room to assemble and set up the customer's furniture and will do so as promptly as possible.
- Our delivery team must make contact with the customer via telephone the day of the customer's scheduled delivery. If our team cannot reach you, then they will not attempt to deliver.
- If the customer needs to reschedule a previous scheduled date, they need to contact the store at (972) 881-7503 or (214) 558-1639.
- Do not call the store on your scheduled date of delivery. Your furniture will be delivered during our regular delivery hours and we cannot give a smaller timeframe. Calling us does not expedite the delivery process.
- We will deliver, assemble, and set-up all delivered furniture and also remove any packaging.
- If no one is available when our delivery team arrives and the customer has to reschedule, we reserve the right to charge an additional fee.
- *[Note: Due to updates being made to the website, all customers will be charged delivery at checkout. To avoid the delivery charge, simply select "Pickup from Store" instead of delivery when making your purchase. We assume all internet orders are meant for delivery and are treated as such.]
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